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Grievance 360
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Grievance 360
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Grievance 360
Live queue, SLA monitoring, AI cluster detection, and repeat-complainant insights
Live Queue
SLA Heatmap
Clusters (AI)
✨
Repeat Complainants
Channel Analytics
Category
water_leak
sewage
contamination
low_pressure
electricity_outage
sanitation
property_tax
other
All channels
kiosk
311_app
helpline_1533
walk_in
social
All wards
All status
open
assigned
in_progress
all
breached
<1h
<6h
>6h
0 / 0
CSV
Ticket
Category
Channel
Location
Created
SLA
Status
Assigned